Frequently Asked Questions
Everything you need to know about bringing the magic of Christmas into your home.
What types of Christmas decorations do you offer?
Štorija o Božiću specializes in high-quality home decor, including handcrafted ornaments, premium artificial trees, festive wreaths, and unique tabletop displays designed to create a cozy holiday atmosphere.
How long does shipping take for holiday orders?
Standard shipping typically takes 3-5 business days. During the peak holiday season, we recommend placing your orders by mid-December to ensure your decorations arrive in time for the festivities.
Do you offer international shipping?
Yes, we ship our Christmas collections worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
What is your return policy for seasonal items?
We accept returns within 14 days of delivery, provided the items are unused and in their original packaging. Please note that personalized or custom-made decorations are final sale.
Are your products safe for homes with pets and children?
Safety is our priority. Most of our ornaments are made from shatterproof materials, and our electrical decorations are certified to meet safety standards. However, we always recommend keeping small items out of reach of young children.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various local digital payment methods to make your holiday shopping as smooth as possible.